AudioCodes’ SBCs and Professional Services deliver all the necessary SBC infrastructure and capabilities to enable service providers to save valuable time and resources when onboarding Microsoft’s Operator Connect.
AudioCodes Live Cloud provides automation tools for customers’ onboarding and user lifecycle management to accelerate the service provider’s time to market with minimum up-front cost. The solution is available for service providers that use Microsoft Operator Connect and/or Direct Routing.
Service providers can include additional solutions from AudioCodes as part of their service, creating a comprehensive offer around Microsoft Teams with less vendors to manage.
These solutions include IP phones, video and audio room conferencing, call recording, conversational IVR and meeting productivity solutions.
For us, as a service provider, it was a perfectly natural progression to deepen our alliance with AudioCodes on our integration with Microsoft Operator Connect by leveraging their acknowledged expertise in the field."Rui Ferraz
Global Product Manager Unified and Intelligent Communications at Colt
offers managed SBCs for Microsoft Teams PSTN connectivity.
offers SBCaaS with tenant and user provisioning.
adds powerful automation tools for quick and easy user lifecycle management, including on boarding, MACD management and reporting.
Deliver a hierarchical multi-tier managed PSTN connectivity platform with end-to-end network statistics and quality of service monitoring for guaranteed SLAs
A white label solution enabling the simple and quick onboarding of customers by service providers or their resellers
Live Cloud simplifies the process of connectivity to Microsoft Teams, freeing service providers to focus on go-to-market activities while reducing TCO/OPEX with per-user per-month pricing
No need to invest in Microsoft PowerShell experts or other expensive tech specialists for development
Flexible terms and additional options to meet your specific customer needs
Add further value to the Microsoft Teams customer experience with certified IP phones, meeting room devices, conversational IVR, call recording and meeting productivity tools
Hosted Essentials and in addition:
All tenants view with easy filter options
Call QoE analytics empowering effective customer service
Build user policies configuration templates and use them for repeated automation
Individual user-level configuration of Microsoft Teams policies including voice
Control DID inventory, across multiple ranges, and easily assign to individual users
Configure any type of connectivity to BYOC, IP-PBX or preferred SIP Trunk
(priced per model per month)
C470HD IP Phone
C455HD IP Phone
C450HD IP Phone with Expansion Module
C435HD IP Phone
Jabra Evolve2 65
Essentials and Pro – Service Providers deliver the Essentials and Pro service plans via AudioCodes Live Cloud for Microsoft Teams. This cloud-based service platform is a white-label managed service that allows Service Providers to easily build new UCaaS offerings based on Microsoft Teams.
Essentials – AudioCodes sets up the initial voice connectivity and direct routing SBC for the customer. The Service Provider is then responsible for the Operator Connect integration, user onboarding, and ongoing management through the Microsoft Teams Admin Centre.
Essential+ and Essentials Pro – AudioCodes sets up the initial voice connectivity for Operator Connect integration and direct routing, providing the Service Provider with a comprehensive cloud-based management tool to simplify Teams tenant management, user onboarding, lifecycle management, and device management. Service Providers can also make this self-service portal available to their customers.
AudioCodes Live can be hosted in a Data Centre of your choice, including your own data centre, a public cloud data centre (Microsoft Azure or AWS), or via the AudioCodes cloud.
The standard per user pricing for all AudioCodes Live for Microsoft Teams managed services is based on a 36 month contract term. Contact AudioCodes if you prefer other options.
Yes, we know businesses grow and shrink over time, and AudioCodes offers you an adaptive counting mechanism to charge only for what you get paid for.